26. Lets Discuss a General Question on Process Improvement - 3

Look at Sep 2017 Question 4 part a

Define the term software process improvement, and explain how the process triangle of product, people and technology can impact quality and performance

how are you going to answer this kind of a generic question ?
1. first explain what process improvement means (refer to my note )
2.  then explain the process triangle : people, process , technology ( use this link for a very related explanation : https://justindavies.com.au/2007/02/09/people-process-technology-still-the-3-keys-to-successful-application-development-projects/)

3. Explain how each element above can impact quality and performance of an organization / project (here is a very related article : https://www.linkedin.com/pulse/understanding-people-process-technology-equation-kevin-decker )